Contact Us

CONTACT COOLIVA

Have a question about a COOLIVA product or an existing order?

Our customer support team is here to help with product information, orders, shipping, returns and other customer service questions.

EMAIL

yuehuan401@gmail.com

PHONE / WHATSAPP

+86 152 9206 6669

ORDER SUPPORT

If your question relates to an existing order, please include your order number when contacting us.

RETURNS

For return-related questions, please review our Returns & Refunds Policy or contact our customer support team.

CUSTOMER SUPPORT

We aim to respond to customer inquiries as soon as reasonably possible.

COOLIVA

Cooling, refined.